Description

Title Technical Challenges in Market-Driven Automated Service Provisioning
Abstract Nowadays, when a customer is looking for a service bundle such as a spam-free e-mail box (which consists of more elementary services like mail storage and a spam filter) he is left with little options. Either he chooses a readily precomposed service bundle offered by a single commercial provider or he builds the bundle himself out of the services offered by various providers. The first solution may be suboptimal for the customer and not fulfill his needs completely. The latter may be out of reach of an average Internet user. We can envision a third way, namely the automated creation of bundles out of basic commercial services provided by various parties. To realize this solution a middleware between customers and service providers is needed to facilitate discovery, negotiation, provisioning and monitoring of service bundles. During my talk I would like to focus on the requirements imposed on such a middleware that stem from the business nature of commercial services and I will describe shortly the technical problems originating from these requirements.