| Abstract |
IT-services are often perceived as web-services, with the result that technical issues such as platforms and protocols used are prevalent when thinking about service compositioning. However, there is also a commercial perspective on IT-services, where IT-services are perceived as products being bought and sold over the Internet. In this commercial (or value) perspective, considerations for service compositioning are broader than platforms and protocols used, including for instance whether one service could add value to another service, such as a customized domain service that can add value to a basic e-mail service. Consequently, such a commercial perspective on service composition is different from a technical perspective.
In this talk, I will elaborate on a methodology that takes a commercial perspective on service compositioning: e3-service. The (ultimate) aim of e3-service is to, starting from a complex end-consumer need, find a bundle of services that together can satisfy this need, and to automate this finding of bundles as much as possible. Additionally, the aim is to find such needs-driven customized service bundles in a network of enterprises, where each party can provide a service she specializes in. As an example, you can imagine that a consumer fills in her mailing needs on a website using some question-answer game, and that this website then responds with a list of possible bundles of mailing services - possibly from multiple suppliers- that together satisfy the stated mailing needs.
I will illustrate the e3-service methodology by means of a a tool implementation of this methodology, where the tool uses a simple VoIP case from the telco industry. Note here: My talk will mainly center on the tool demo, and as such is a not a full-fledged, nicely polished presentation as you would typically find on a conference.
Feedback: Always welcome, but keep in mind that this is a tool demo rather than a nicely polished presentation. |